Guadidente, headquartered at Rua Ministro Duarte Pacheco 19, 8900-330 Vila Real Santo António, legal person no. 509097545, is committed to protecting the personal data of our Clients as well as the personal data of the respective owners in all situations in which personal data is collected and/or processed. This privacy statement explains the data collection and use procedures of the website www.guadidente.pt (hereinafter referred to as the “Website”). By accessing the Site, we consider that users are aware of the policies contained in this privacy statement.

What is the purpose of this Privacy Policy?

This Policy is intended to inform Customers/Users of the general rules for processing personal data, which are collected and processed in strict compliance with the provisions of the personal data protection legislation in force at all times, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (“GDPR”).

We respect the best practices in the field of security and protection of personal data, and to this end we have taken the necessary technical and organizational measures in order to comply with the GDPR and ensure that the processing of personal data is lawful, fair, transparent and limited to the authorized purposes.

Guadidente is committed to the protection and confidentiality of personal data and has adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all the other rights that the respective data subjects have.

What does this Privacy Policy cover?

This Privacy Policy applies exclusively to the collection and processing of personal data for which Guadidente is responsible, within the scope of the services and products made available to its Customers/Users and in all situations in which personal data is processed.

Our website may include links to other sites that are not Guadidente’s business. The provision of such links is made in good faith and Guadidente cannot be held responsible for the collection and processing of personal data carried out through such websites, nor does it assume any responsibility in relation to such sites, namely as regards their accuracy, credibility and the functionalities provided therein.

What is personal data?

Personal data is any information of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person.

An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number, location data, an electronic identifier or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

What does the processing of personal data consist of?

The processing of personal data consists of an operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, namely collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure or destruction.

Who is responsible for data processing?

The entity responsible for processing personal data is Guadidente, which determines the purposes and means of processing it.

To this end, if the owner of the personal data needs to contact the data controller, they can do so through the means and contacts indicated below:

  • By email: guadidente@gmail.com
  • By phone: 281 401 559 / 961 481 005
  • By writing to: Rua Ministro Duarte Pacheco 19, 8900-330 Vila Real Santo António

What types of personal data are processed?

As part of its activities, it processes the personal data necessary to provide services and/or supply products, processing data such as name, telephone number and email address, in accordance with more detailed information provided to the holders of personal data.

If the Client/User has given his/her prior consent, this may be withdrawn at any time, without, however, compromising the lawfulness of the processing carried out on the basis of the consent previously given.

When and how do we collect your personal data?

We collect your personal data through our website, guaranteeing, whenever necessary, the prior consent of the holder of the personal data.

The personal data collected may be processed by computer and in an automated or non-automated way, guaranteeing strict compliance with personal data protection legislation in all cases. Under no circumstances will the data collected be used for any purpose other than that for which it was collected or the consent of the data subject was given.

What are the purposes for processing personal data and the legal grounds for doing so?

The personal data collected is based on and intended for the management of the contractual relationship, the provision of the contracted services, the adaptation of the services to the needs and interests of the Client/User.

How long do we keep your personal data?

The length of time for which personal data is stored and retained varies according to the purpose for which the information is processed.

There are legal requirements to keep data for a minimum period of time. Therefore, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary to pursue the purposes that led to its collection or subsequent processing, under the terms defined by law.

What are your rights as a holder?

As holders of personal data, Clients/Users are guaranteed the right to access, rectify, update, limit and delete their personal data at any time. They also have the right to object to the use of their data for commercial purposes and to withdraw their consent, without this compromising the lawfulness of the processing carried out under that consent, as well as the right to data portability.

How can you access, rectify, update, limit, erase, oppose the processing of your personal data, or withdraw consent?

Without prejudice to the provisions of the GDPR, the holder of personal data may do so directly or upon written request through the contacts provided for this purpose in this document, as well as other contacts provided on our website.

How can you complain?

Without prejudice to being able to submit complaints directly to Guadidente, through the contacts made available for this purpose, the Customer/User can complain directly to the Supervisory Authority, which is the National Data Protection Commission (CNPD), using the contacts made available by this entity for this purpose.

What measures have been taken to ensure the security of your personal data?

We are committed to guaranteeing the security of the personal data provided to us and have implemented strict rules in this regard. Compliance with these rules is an obligation for all those who legally access them.

To this end, all personal data provided is stored securely in a datacenter covered by all the security measures required to protect personal data.

Notwithstanding the security measures adopted, we would like to warn everyone who browses the Internet that they should adopt additional security measures, namely ensuring that they use a PC and Browser that are up-to-date in terms of properly configured security patches, with an active firewall, anti-virus and anti-spyware, and that they check the authenticity of the sites they visit on the Internet, avoiding sites whose reputation they do not trust.

Transfer, communication or assignment of your personal data to third parties

We do not transfer, communicate or assign your data to third parties.

Changes to the Privacy Policy

Guadidente reserves the right to make adjustments or changes to this Privacy Policy at any time, and such changes will be made on this page.

Guadidente Clinic Cookie Policy

Guadidente is concerned about the privacy of personal data and the security of information. It therefore aims to make all customers, employees and partners aware of the rules and principles that the company has established for the processing of personal data and the rights of data subjects.

What are cookies?

“Cookies” are small software tags that are stored on the access equipment via the browser, retaining only information related to preferences and therefore not including personal data.

What are cookies for?

Cookies are used to help determine the usefulness, interest and number of uses of websites, enabling faster and more efficient browsing by eliminating the need to repeatedly enter the same information.

What kind of cookies are there?

There are two groups of cookies that can be used:

  • *Permanent cookies – these are cookies that are stored in the browser on access devices (PC, mobile and tablet) and are used whenever you visit the Guadidente website again. They are generally used to direct browsing to the user’s interests, making it possible to provide a more personalized service.
  • Session cookies – these are temporary cookies that remain in the browser’s cookie file until you leave the website. The information obtained by these cookies is used to analyze web traffic patterns, making it possible to identify problems and provide a better browsing experience.

What do we use cookies for?

  • Strictly necessary cookies – Allow you to browse the website and use the applications, as well as access secure areas of the website. Without these cookies, the required services cannot be provided.
  • Analytical cookies – These are used anonymously to create and analyze statistics in order to improve the functioning of the website.
  • Functionality cookies – These store the user’s preferences regarding the use of the site, so that it is not necessary to configure the site again each time you visit it.
  • Third-party cookies – Measure the success of applications and the effectiveness of third-party advertising. They can also be used to personalize a widget with user data.
  • Advertising cookies – Target advertising according to the interests of each user, in order to direct advertising campaigns taking into account the tastes of users, and also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the website organization.

How can you manage cookies?

All browsers allow the user to accept, refuse or delete cookies, and also inform the user whenever a cookie is received, namely by selecting the appropriate settings in their browser. The user can configure cookies in the “options” or “preferences” menu of their browser.

Please note, however, that disabling cookies may prevent some web services from working properly, affecting, partially or totally, navigation on the website.